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We must reach a minimum number of attendees in order for us to be able to go forward with any class. You will know that we have reached our minimum when you receive a confirmation letter in the mail with a map to the location of the class and a letter indicating what supplies should be brought to which class. We suggest that you wait to receive your confirmation letter before scheduling travel or making hotel reservations. We accept no responsibility for fees associated with a class cancellation aside from the fee for the class.
For Classes: If it is necessary for us to cancel a class, you can chose to receive a refund in the same manner as your payment, you may take a class credit or often times we can switch to the same class at a different location. If it is necessary for you to cancel a class, if you cancel more than thirty days prior to the seminar, you can receive a refund or a credit. If you cancel thirty days or less prior to the seminar, all amounts paid are credited towards a future class. This credit expires one year from date of credit issue.
For Cruises: Cancellation of a cruise is conditioned by the terms of the cruise line. Cancellation of classes taken on the cruise will be fully refundable if you cancel thirty days or more prior to the sailing date. After that time all amounts paid will be credited towards a future class.
For Costa Rica: A $500 per person non-refundable deposit must be made to hold your reservation. The balance due will be billed to your credit card on file ninety days prior to the trip. In the even that you wish to change your payment method, please contact the office at #800-201-2247.
For Florida Renewal Year Special Classes: The spaces that are available in these classes are limited. Should an enrollee with to cancel a class, they may do so within 30 days prior to the start of the class and request a refund, minus a $75 administrative fee. If an enrollee wishes to cancel a class within the thirty days prior to the start date of the class, no refunds will be given, however they will be provided a course credit to be used toward another course. Course credits will expire after 1 year from the time they were provided.
Class Review Policy
After you taken a class, you may review the class without charge for up to a year from the date in which you first took the class. You may take the class for half-price for up to two years. You will need to bring your original course materials with you to class and you will not receive additional continuing education credits for a review.
From time to time it is necessary to change a class location. We will provide you with as much advance notice as possible and the new location will almost always be very close to the location originally scheduled for the class to be held.
We are unable to guarantee that a particular teacher will teach a particular class. In most instances, the instructor scheduled to cover a class will do so, however scheduling conflicts may occur. We reserve the right to substitute an alternate teacher to cover a class. All of our instructors are skilled, highly trained professionals in our industry and duly authorized as continuing education providers. Most of our instructors are independent contractors responsible for their own class content and administration.