Minimums
We must reach a minimum number of attendees in order for us to be able to go forward with any class. You will know that we have reached our minimum when you receive a confirmation letter in the mail with a map to the location of the class and a letter indicating what supplies should be brought to which class. We suggest that you wait to receive your confirmation letter before scheduling travel or making hotel reservations. We accept no responsibility for fees associated with a class cancellation aside from the fee for the class.
Cancellation Policy
For Classes: If it is necessary for us to cancel a class, you can chose to receive a refund in the same manner as your payment, you may take a class credit or often times we can switch to the same class at a different location. If it is necessary for you to cancel a class, if you cancel more than thirty days prior to the seminar, you can receive a refund or a credit. If you cancel thirty days or less prior to the seminar, all amounts paid are credited towards a future class, good for one year.
For Cruises: All classes are included with the pricing of the cruise. Any cancellation clause is conditioned by your cruise reservations.
For Costa Rica: A minimum deposit of $350 per person must be made to hold your reservation. 50% of the total due will be billed to your credit card on file ninety days prior to the trip. The total balance is due and will be billed to your credit card on file thirty days before the trip. If you need to cancel this more than ninety days prior to the trip, your deposit is completely refundable. After this time, you will receive a credit towards a future trip or classes.
Class Review Policy
After you taken a class, you may review the class without charge for up to a year from the date in which you first took the class. You may take the class for half-price for up to two years. You will need to bring your original course materials with you to class and you will not receive additional continuing education credits for a review.
Class Locations
From time to time it is necessary to change a class location. We will provide you with as much advance notice as possible and the new location will almost always be very close to the location originally scheduled for the class to be held.
Instructors
We are unable to guarantee that a particular teacher will teach a particular class. In most instances, the instructor scheduled to cover a class will do so, however scheduling conflicts may occur. We reserve the right to substitute an alternate teacher to cover a class. All of our instructors are skilled, highly trained professionals in our industry and duly authorized as continuing education providers. Most of our instructors are independent contractors responsible for their own class content and administration.
